About Lesson
Objective:
To provide the participant with detailed knowledge on information technology management system and ISO 20000-1 requirements, implementation.
On successful completion of the course, the participants should be capable of conducting successful audits of their own to identify deficiencies and appraise the effectiveness of the system.
Content:
- Introduction to the information technology management system.
- Introduction to basic concepts and terminologies associated with information technology management system.
- Philosophy and fundamental principles of ISO 20000-1 .
- Detailed review of the requirements of ISO 20000-1 standard.
- Introduction to the benefits that will be achieved by the implementation.
- Effective methods for the implementation of ISO 20000-1.
- Planning of internal auditing.
- Preparing for internal auditing.
- Reporting internal auditing.
- Performing internal auditing.
- Close out internal auditing
- Review
Who Should Attend:
- All levels of management who are involved in implementing ISO 20000-1 internal audit process.
- All those who are interested personally to learn about this internationally recognized information technology management system
Structure:
- Tutorials
- Discussions
- Workshops
- Quiz
- Examination
Venue:
Courses are held online, at hotels and various training centers. However, also can be held at customers’ premises, if required.
Certificate:
DYT certificate will be issued to all attendees.
Duration:
2 days
Join the conversation